I have problems in getting back into my account

Please I had an issue with my phone so I had to uninstall the app and reinstall it again. Unfortunately I didn’t back up my wallet. Please how can I get back into my account. Please I’ll be glad if I receive prompt answers thank you.

I opened an account since January…

Now am inputing the details and it’s not working

Hello @Yajiseth and welcome back! :hugs:

What exactly are you experiencing? Can you share screenshots? Or better yet, please join the Bantu Support group on telegram for more assistance.